The past 2 years have seen major transformation in PKNS and its Group in terms of improved delivery system, enhanced product design and quality services, better cash flow and profitability, credit rating, corporate image and brand perception.
An external & internal brand audit was carried out on PKNS to identify its strengths and weaknesses.
In the first 12 months, the PERKASA transformation programme results have shown an increase from 7.6 to 8.7 in PKNS Exeutive Commitment Index (ECI). ECI is an executive measurement of the employees' internalisation of the new vision, mission and shared values.
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